ld999 Terms and Conditions
Please read these terms carefully before using the ld999 platform. By accessing or registering on the site, you agree to all of these terms.
General Provisions and Definitions
These Terms and Conditions ("Terms") form a legally binding agreement between ld999 ("Platform", "we", "us") and any registered or unregistered user of ld999 ("you", "user").
Applicable Definitions
- "Platform" — The ld999.cam website and all services, gaming content, and features included within it.
- "Account" — The user's registered profile used to access the platform's services.
- "Balance" — The amount of real money deposited in the user's account.
- "Bonus" — Additional rewards or incentives provided by the platform.
- "Wagering" — The use of funds through placing bets or playing games.
- "Restricted Territory" — Countries or regions where ld999's services are not legally permitted.
These terms take effect from the date of the latest update. ld999 reserves the right to modify these terms at any time. Users will be notified of any changes, and continued use of the platform after an update will be considered acceptance of the new terms.
Account Registration and Eligibility
2.1 Age Requirement
To open an account or use the services on ld999, you must be at least 21 years of age or older. Opening an account for minors is strictly prohibited, and any such account will be closed at any time.
2.2 Registration Terms
- Each individual may open only one account. Opening multiple accounts under the same person's name is strictly prohibited.
- All information provided at the time of registration must be true, accurate, and complete.
- It is the user's responsibility to keep their account password and login details fully confidential.
- The user is solely responsible for all activity carried out through their account.
- If your account details change, inform our support team as soon as possible.
2.3 Identity Verification (KYC)
ld999 may at any time request the necessary documents (such as a national identity card) to verify a user's identity. Withdrawals may be placed on hold until the verification process is complete. This process is conducted for the user's own security.
Deposit, Withdrawal, and Payment Policy
3.1 Deposit
- Minimum deposit amount: ৳100 (one hundred taka) — applicable to all payment methods.
- Accepted payment methods: bKash, Nagad, Rocket.
- Once a deposit is successfully processed, it will be instantly added to the account balance.
- If a deposit is delayed due to a technical issue, notify the support team immediately.
3.2 Withdrawal
- Minimum withdrawal amount: ৳1,000 (one thousand taka).
- The withdrawal process is generally completed within 30 minutes to 3 hours.
- Withdrawal requests will be processed using the same payment method used for the deposit.
- If an active bonus is present, the wagering requirement must be met before a withdrawal can be made.
- Large withdrawals may be delayed if identity verification has not been completed.
3.3 Currency Policy
All transactions on ld999 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.
Bonus and Promotion Terms
4.1 Welcome Bonus
New users are eligible to receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A 20x wagering requirement applies to this bonus.
4.2 Wagering Requirements
- The specified wagering amount must be fulfilled before a bonus can be withdrawn.
- Wagering requirements can only be met by placing bets on eligible games.
- A specific time limit applies to each bonus — any unused bonus will be forfeited once it expires.
- Multiple bonuses cannot be active at the same time.
- When placing bets using bonus balance, the real money balance will be spent first.
4.3 Promotional Offers
ld999 regularly runs various promotional offers and special events. Each promotion has its own specific terms which will be communicated at the time of announcement. These general terms apply to all promotions.
VIP Program and Rewards
ld999's VIP program has five tiers. Weekly cashback and special benefits are provided at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.5% weekly cashback
- Gold — up to 0.7% weekly cashback
- Platinum — up to 1.0% weekly cashback
- Diamond — up to 1.2% weekly cashback
You can advance to higher VIP tiers through regular and active play. The cashback amount will be determined each week based on qualifying activity. Minimum activity is required to maintain your VIP tier — prolonged inactivity may result in a tier change.
Prohibited Activities and Account Suspension Policy
The following activities are strictly prohibited. If any such activity is detected, the account will be immediately suspended or permanently closed:
- Operating multiple accounts under the same person's name.
- Opening an account using false or fake information.
- Attempting to abuse or manipulate the bonus system.
- Gaining unfair advantages through hacking, manipulation, or other technical exploits.
- Illegal money laundering or fraudulent activities.
- Attempting to access another user's account.
- Intentionally exploiting vulnerabilities in the platform's software or gaming system.
- Operating an account on behalf of a minor.
ld999 reserves the right to forfeit any winnings or bonuses gained through prohibited activities. Accounts may be temporarily frozen during investigation of suspicious activity.
Gaming Policy and Fair Play Guarantee
7.1 RNG and Fairness
All games offered on ld999 are powered by reputable software providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, and others). The games from these providers are tested by independent auditing bodies and operated using a Random Number Generator (RNG), which makes every outcome completely random and unpredictable.
7.2 Gaming History
A user's gaming history is stored in their account. If a dispute arises, notify the support team within a maximum of 30 days. Server logs will be considered the final basis for any decision.
7.3 Technical Issues
If a game is interrupted mid-session due to a technical error or disconnection, ld999 will manage the relevant funds according to the saved server data. ld999 reserves the right to forfeit abnormal winnings resulting from intentional or unintentional errors.
Privacy and Data Protection
ld999 treats users' personal information with the utmost importance. By using the platform, you also consent to our Privacy Policy. Detailed information on the collection, use, and protection of personal data can be found in that policy.
- We use SSL encryption to keep all data transmissions secure.
- Personal information is not sold to third parties.
- Payment information is used solely for processing transactions.
- Information may be disclosed to investigating authorities when required by legal obligation.
Responsible Gaming Policy
ld999 gives the highest priority to responsible gaming. We believe gaming should be for entertainment purposes and should not in any way cause financial or psychological harm. The following tools are available to you:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Session Limits: Set a time limit for continuous gaming sessions.
- Self-Exclusion: You can voluntarily close your account for a set period of time.
- Reality Check: Set reminders for regular breaks.
If you feel that gaming is having a negative impact on your life, contact our support team immediately or read our Responsible Gaming page.
For ages 21+ only. Gambling carries financial risk. Play within your limits.
Copyright and Intellectual Property
All content on the ld999 platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of ld999 or its licensors. Reproducing, distributing, modifying, or using these materials for commercial purposes without permission is strictly prohibited.
Game software and content are the intellectual property of the respective game providers. These games are displayed on the platform under valid agreements with those providers.
Limitation of Liability
To the maximum extent permitted by applicable law, ld999 is not liable for:
- Financial losses arising from a user's gaming activity.
- Losses caused by internet connection issues or third-party technical errors.
- Service interruptions due to unexpected server outages or maintenance periods.
- Losses resulting from a user's account information being disclosed to a third party due to the user's own negligence.
- Consequences of activities that conflict with applicable local law.
In no circumstances will ld999's maximum liability exceed the amount deposited by the relevant user in the last 30 days.
Dispute Resolution Process
If a dispute or complaint arises, follow the steps below:
- Step 1: Notify the support team directly via live chat. Most issues are resolved at this stage.
- Step 2: Submit a formal complaint by email with a detailed description and any relevant screenshots.
- Step 3: A response will be provided within 14 business days of the email submission.
- Final Step: If both parties are not satisfied, the matter will be resolved through a neutral arbitration process.
When submitting a complaint, include the date, time, account ID, and relevant transaction ID of the incident. This will help reach a faster resolution.
Service Termination and Account Closure
13.1 At the User's Request
A request to close an account can be made at any time via live chat or email. If a balance remains after the request is received, it will be eligible for withdrawal, however any unused portion of an active bonus will be forfeited.
13.2 At ld999's Initiative
ld999 may close an account without notice in the following circumstances:
- A serious breach of these terms.
- Suspicion of fraud or money laundering.
- Opening an account with false information.
- Order from a court or law enforcement agency.
Changes and Amendments to Terms and Conditions
ld999 reserves the right to modify, change, or update these terms and conditions at any time. In the case of significant changes, users will be notified via email or a notification on the platform. Continued use of the platform after any changes will be considered as acceptance of the new terms.
The latest terms and conditions will always be available on this page (ld999.cam/terms-conditions). You are advised to check this page regularly.
Applicable Law and Jurisdiction
These terms and conditions and the relationship between the user and ld999 are governed by applicable law. The user acknowledges that the legal status of online gaming may vary from country to country, and it is entirely the user's own responsibility to comply with the legal regulations of their own jurisdiction.
Have questions about the terms and conditions?
Contact our 24/7 Bangla live chat support team or email us at: [email protected]